Service Agreements

With our service agreements, you lay the foundation for consistently high productivity.
Whether through support with remote machine diagnostics as part of remote support or with the all-round carefree package of GROB production process reliability, choose the service agreement that suits you perfectly from four packages!

Remote support

Service level agreement

Preventive maintenance & inspection

Production safety

Remote support

Prompt help thanks to remote machine diagnostics

With a professional remote diagnostics, our technical service consultants identify and correct machine problems quickly and easily, reducing on-site deployments by around 80 percent. Should an on-site visit by our express technicians be necessary, our remote support will also assist you with the preparation and implementation.

Service level agreement*

When every second counts

With our service level agreement, in addition to the services of our remote support, you will receive guaranteed response times for our hotline and express technicians as well as fixed standby times for the dispatch of motorized spindles and spare parts. Thanks to an exclusive telephone number under the contract, you can reach us directly at any time.

Preventive maintenance in action

Discover what exactly is tested during our GROB maintenance and how we guarantee the safety of your machine.

[Translate to en US:] GROB-Wartung in Aktion

[Translate to en US:] Wartung und Inspektion von GROB

Preventive maintenance & inspection

Think about tomorrow today

With our preventive maintenance agreement, you lay the foundation for high productivity and quality of your GROB machine. Reduce follow-up costs and benefit from the know-how of our specialists and the long-term value retention of your machine.

Inquire about preventive maintenance & inspection

[Translate to en US:] Produktionssicherheit von GROB

Production process reliability*

The complete package from GROB

With the GROB production process reliability, you can combine all the advantages of our service level agreement and our maintenance agreement: For optimal reactive and preventive support. You can also benefit from our attractive loyalty discounts on spare parts orders and technician deployments.

_{* These offers are currently available in the DACH region. Further machines and systems upon request. The scope of services and product details can be found in the quotation.}